DELIVERY TIMES

Our designs are made to order and in general, takes 2 -3 weeks.  Please allow this time to deliver the very best to you.  You will receive notification when your order ships. 

Custom and special orders will take longer.  Please allow 5-6 weeks for custom/special orders. 

SHIPPING

All purchases come packed in a gift box or jewelry bag with an anti-tarnish strip. and polishing pad.  We enclose a jewelry care card so your jewelry, with proper care, with last a lifetime. 

DOMESTIC (U.S.) SHIPPING 

The following shipping options are available for orders shipped within the continental United States: (including Hawaii and Alaska)

USPS First Class Packaging : 

• Usually arrives in 2-4 business days.

• Comes with tracking and insurance  

USPS Priority Mail 

• Flat rate shipping 

• Tracking and insurance up to $100, extra insurance will be charged at an additional fee

• Free priority mail shipping for purchases $150 and over

.Please contact me to request other shipping methods and I will try to accommodate your request. Your invoice will be adjusted accordingly.

INTERNATIONAL ORDERS

International orders are shipped via USPS International Priority Mail.

Each country has its own import/export duties and restrictions. All duties, customs, tariffs and taxes are the responsibility of you "the buyer" - Please check with your countries importation laws for specific prohibitions, customs fees, excise taxes or VAT fees.

We comply with all Import/Export laws, we will not claim a different value on the customs form(s) other than the actual value of your purchase.

If your package does not arrive in a timely manner, check with your local customs and/or post office, your package is considered proprietary information and law prohibits us to call your customs office - However we are happy to assist you should you need help.

Delivery will take longer depending on your country's customs. Please allow 2-4 weeks for delivery.  

Returns will not be accepted if the package is returned due to unpaid import fees. 

 Questions? Contact support@candacestriblingjewelry.com

INSURANCE 

Insurance is included on all shipments to protect your purchase. If the order arrives damaged in shipping please contact me at once as well as the shipper. Save all packaging for insurance claims.